Next Generation Check in: How Touchless Technology is Transforming Visitor Experience
Touchless check-in systems are swiftly rising to the top of the heap for workplace safety, productivity and efficiency. Deploying touchless check-in systems is the necessary first step in making your workplace safe, productive and a pleasant place to work and/ or visit.
Visitors are an important part of any organization’s operations and they can range from a basic service provider to a valuable potential client. As such, visitor check-in is considered an important task in corporate premises that cannot be ignored at any cost. You want visitors to feel welcome and reduces the likelihood of visitors waiting in long queues, filling out paperwork, and wasting precious time. By implementing a touchless check-in system, this objective can be achieved in an elegant manner.
So, what exactly going touchless means and how it can transform visitor’s experience? Let’s get to know in the blog.
Touchless check-in technology
Touchless technology is basically any technology that allows users to interact with a system with almost no physical input. Touchless technology isn’t a new invention. Nowadays though, touchless technology is more sophisticated than ever. Examples include using your phone to voice record a message, walking through an automatic door, or scanning a QR code.
Touchless visitor management systems offer the best of both worlds: convenience and security. With a touchless guest check-in system, you can optimize your visitor sign-in process. Guests can pre-register on their phone, tablet, or computer before their arrival. They can then scan a QR code in your lobby and meet their host in no time.
Types of touchless check-in system
Tools and technologies for reception automation are widely available. Choosing the right technology depends on the number of visitors to the building, and the amount of security required at the site. Some are listed here!
- Facial recognition: All touchless visitor management systems come with face recognition technology wherein a camera detects the face of the visitors and saves it in the system. As soon as the visitor enters the building, the system recognises or captures information through face recognition software for a completely touchless experience.
- QR Codes: With QR code check-in technology visitors can enter their details when they scan the code and submit it to the personnel using only their smartphone devices and seamlessly gain access to the office premises.
- Mobile apps: Smartphones are quickly becoming a powerful tool for contactless visitor check-in. With smartphone technology, organizations can easily enable visitors to check-in without any physical contact or paperwork. These apps allow for a more efficient and secure process by automatically syncing with directory tools and visitor management systems. Mobile apps have enabled businesses to operate in a more streamlined manner, while also reduces costs associated with traditional visitor check-in methods.
- Biometric authentication: Biometric authentication is quickly becoming the most secure form of user identification. This technology uses various biometric data such as face recognition, iris scans, or retina scans to accurately verify people’s identities. With this technology, user authentication can become more secure and reliable than ever before as only authorized individuals can access it.
How touchless technology is transforming visitor experience
Touchless check-in systems offer the best of both worlds: convenience and security and are becoming commonplace for good reasons. By implementing touchless technology, organization are aiding in transforming visitor experience. How? Let’s get to know:
- Hassel-free check-in: A touchless check-in system reduces the likelihood of visitors waiting in long queues, filling out paperwork, and wasting precious time. With the right tool in place, visitors can ditch the cumbersome front desk sign-in linked with traditional front desks and can rather self-register themselves immediately at digital kiosks without waiting for assistance or explaining who they are or what they are there for.
- Saves time: Everything that saves time is a necessary improvement in any context because time is equal to money. Even after scheduled appointments, visitors frequently voice their displeasure about time spent in the security areas of businesses. The host is alerted and the guest can be immediately led to the specific host or event when they sign in using the visitor management app. This saves both the employee and the visitor time.
- Online pre-registration: Guest sign-ins are often a time consuming and cumbersome process. To help reduce this burden, pre-registration platforms provide the perfect solution. By allowing guests to pre-register before their arrival, they can avoid waiting in line and be quickly checked in upon their arrival. This not only saves time but also enhances the guest experience by eliminating long wait times and making it easier for them to access your property.
- Promotes safety: Touchless check-in technology is making it easier and safer than ever to welcome visitors. By using their mobile phones, visitors can quickly and securely check-in without the need for direct contact with staff or other guests. This technology not only helps to promote safety by reducing physical contact but also adds a layer of convenience that is sure to be appreciated by visitors.
truMe Visitor Management System
Creating a touchless check-in system is the key for a great visitor experience. With some prep work, you can turn a bland, outdated sign-in experience into one your guests will remember. Are you ready to modernize your sign-in process for visitors? Let your visitors experience a convenient and technically advanced way of checking-in with truMe’s touchless Visitor management system.
truMe’s VMS offers 4 ways for a visitor to register himself for a check-in to your premises:
- Employees invite guests via App: Send an invite directly from truMe App.
- Send an invite via email with a pre-filled link: Pre-register your expected guests.
- A tablet at the reception to register and check-in: Saves paper, and time.
- An App for the Reception PC: Integrates quickly.
The workplace becomes a worthwhile experience with truMe’s assistance. Our solution improves the initial impression visitors get of the company, transforming their experience.